Citytouch10.0.5

Welcome to Citytouch!
Open accounts, apply for loans, save, invest, pay, transfer, and manage your entire banking relationship from a single app.
Whether you’re managing everyday finances or planning for what’s next, Citytouch helps you stay on top of your money with everything you need in one place.

Powerful banking, simplified
. Open a new bank account instantly, without stepping into a branch
. Get a complete, real-time view of your accounts, cards, loans, and investments
. Personalize your dashboard with smart tools to help you track your finances
. Switch seamlessly between English and Bangla

Move your money in a tap
. Send money instantly to any bank in Bangladesh via NPSB, RTGS, or BEFTN
. Transfer funds seamlessly to major mobile wallets
. Scan and pay with QR codes at thousands of merchants
. Withdraw cash without your card using Cash by Code

Settle bills in seconds
. Top up your mobile balance and pay utility bills instantly
. Pay internet, insurance, tuition, and club fees with ease
. Settle your credit card bills securely and on time

Total control over your cards
. Activate cards and manage your PIN directly from the app
. Enable or disable international transactions with a single tap
. Manage transaction limits and security settings with ease

Grow your savings effortlessly
. Open a Fixed Deposit (FD) or monthly savings plan (DPS) in minutes
. Apply for digital loans directly through the app (for eligible customers)
. Access dedicated digital banking features for City Islamic accounts

Premium support and smart features
. Earn MyRewards points on your everyday transactions
. Get instant assistance through our AI Chatbot in Bangla and English
. Raise and track service requests directly from the app
. Explore ATMs, branches, and exclusive offers in Guest Mode before you log in

Getting started is simple

1. Download the app
2. Register using your City Bank account or card details
3. Start banking smarter

Download Citytouch and experience banking designed around you.

Need help? Call 16234 or email citytouch@citybankplc.com.

Version History > Introducing QR Payments from Account: Enjoy greater convenience by making QR payments directly from your account, even if you don't have a debit card.
> We've also optimized app performance and resolved minor issues to make your banking experience faster, smoother, and more reliable. 10.0.5 1d ago We have made minor bug fixes and performance enhancements to ensure a smoother, more reliable experience. 10.0.4 Aug 11 Welcome to the All-New Citytouch!

We’ve completely transformed your banking experience with a modern new design, smarter features, and more personalization.

What’s New:
• Modern, sleek and faster UI experience
• Instant Account Opening
• Instant Digital Loan (from Bangladesh only)
• MyRewards – earn reward points on eligible transactions
• AI-powered chatbot support in Bangla & English
• Personal Finance & Wealth Management tools
• Personalized homepage customization
• Real-time alerts & transaction notifications
• Secure TPIN-based transactions
• In-app dispute management & tracking
• Receive PIN-based inward remittance
• Guest Mode for exploring the app
• Faster transfers to your own accounts
• Expanded digital services for Islamic account holders
• Branch, ATM & Citygem locator with map view

Update now to experience the smarter, faster, and more personalized Citytouch. 10.0.3 Jul 23 Welcome to the All-New Citytouch!

We’ve completely transformed your banking experience with a modern new design, smarter features, and more personalization.

What’s New:
• Modern, sleek and faster UI experience
• Instant Account Opening
• Instant Digital Loan (from Bangladesh only)
• MyRewards – earn reward points on eligible transactions
• AI-powered chatbot support in Bangla & English
• Personal Finance & Wealth Management tools
• Personalized homepage customization
• Real-time alerts & transaction notifications
• Secure TPIN-based transactions
• In-app dispute management & tracking
• Receive PIN-based inward remittance
• Guest Mode for exploring the app
• Faster transfers to your own accounts
• Expanded digital services for Islamic account holders
• Branch, ATM & Citygem locator with map view

Update now to experience the smarter, faster, and more personalized Citytouch. 10.0.2 Jun 28 Welcome to the All-New Citytouch!

We’ve completely transformed your banking experience with a modern new design, smarter features, and more personalization.

What’s New:
• Modern, sleek and faster UI experience
• Instant Account Opening
• Instant Digital Loan (from Bangladesh only)
• MyRewards – earn reward points on eligible transactions
• AI-powered chatbot support in Bangla & English
• Personal Finance & Wealth Management tools
• Personalized homepage customization
• Real-time alerts & transaction notifications
• Secure TPIN-based transactions
• In-app dispute management & tracking
• Receive PIN-based inward remittance
• Guest Mode for exploring the app
• Faster transfers to your own accounts
• Expanded digital services for Islamic account holders
• Branch, ATM & Citygem locator with map view

Update now to experience the smarter, faster, and more personalized Citytouch. 10.0.1 Jun 21 We have made minor bug fixes and performance enhancements to ensure a smoother, more reliable experience. 9.0.1 Jan 22 We have made minor bug fixes and performance enhancements to ensure a smoother, more reliable experience. 9.0.0 11/19/2025 We have made minor bug fixes and performance enhancements to ensure a smoother, more reliable experience. 8.2.4 08/24/2025 - Introducing Insurance on Citytouch: Now you can purchase insurance products directly through the app.
- Submit Claims Easily: Submit your claims seamlessly within the app. 8.2.3 08/10/2025 1. Device Management
Manage multiple trusted devices with ease. Seamlessly switch between phones and browsers without needing to register your device every time.

2. Bug Fixes & Performance Enhancements
We have made minor bug fixes and performance enhancements to ensure a smoother, more reliable experience. 8.2.0 06/30/2025 This update includes some bug fixes, performance improvements, and security enhancements 8.1.6 01/10/2025 - Upgraded features of Binimoy fund transfer service
- Updated card activation journey to ensure more secured experience
- Resolved some stability and performance issues to ensure faster and more reliable service 8.1.4 05/09/2024 - Registration and payment service of Universal Pension Scheme of Bangladesh Government
- Resolved some stability and performance issues to ensure faster and more reliable service 8.1.3 02/20/2024 - Check USD endorsement status of your credit/debit/prepaid card
- Enable/disable international transaction feature of your card
- Set international e-commerce transaction limit for your card
- We have resolved some stability and performance issues to ensure faster and more reliable service 8.1.2 12/29/2023 - Check USD endorsement status of your credit/debit/prepaid card
- Enable/disable international transaction feature of your card
- Set international e-commerce transaction limit for your card
- We have resolved some stability and performance issues to ensure faster and more reliable service 8.1.1 12/28/2023 - Get instant virtual debit and prepaid cards and enjoy fully-digital banking experience
- Download Tax Certificate from Citytouch instantly (Account Services menu)

- Know more about City Bank products & services in the new “Explore” menu 8.1.0 10/24/2023 We have resolved some stability and performance issues to ensure faster and more reliable service. 8.0.16 05/27/2023 - “Binimoy” service: Quick and easy fund transfer to any Bank account and mobile wallet.
- We have resolved some stability and performance issues to ensure faster and more reliable service. 8.0.15 04/10/2023 We have resolved some stability and performance issues in this release to ensure faster and more reliable service. 8.0.14 02/23/2023 8 new utility bill payment services launched: DPDC (postpaid), NESCO (postpaid), Westzone (postpaid), Khulna WASA, Rajshahi WASA, Pashchimanchal Gas, Jalalabad Gas, Bakhrabad Gas.

We have resolved some stability and performance issues in this release to ensure faster and more reliable service. 8.0.13 01/03/2023 - Instant Fixed Deposit and DPS opening
- Improved User Interface
- We have resolved some stability and performance issues in this release to ensure faster and more reliable service. 8.0.11 10/08/2022 - Islamic accountholders can now use Citytouch app
- Enhanced app interface and smoother customer journey
- Quick fund transfer & payments: No need to add beneficiary
- All your accounts and cards linked together: no tagging required
- Email NOT mandatory anymore for sign-up
- Remarks NOT mandatory for any transaction
- Bug fixes 8.0.10 08/28/2022 - Islamic users can now use Citytouch app
- Enhanced app interface and smoother customer journey
- Quick fund transfer & payments: No need to add beneficiary
- All your accounts and cards linked together: no tagging required
- Email NOT mandatory anymore for sign-up
- Remarks NOT mandatory for any transaction
- Bug fixes 8.0.0 08/15/2022 Minor bug fix 4.2.28 06/04/2022 - Minor Bug Fixing 4.2.27 04/06/2022